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Field Services Support

WRSystems has provided technical support in the areas of troubleshooting, problem resolution, repair, maintenance, and alignment associated with navigation systems and equipment. We staff a 24-hour hotline to ensure customers have constant access to services. Many times, these calls come from operational units at sea and are fielded by us after standard business hours. In addition to our field service personnel, technicians supporting other efforts are always on call and have assisted in problem resolution on board ships and at shore activities.

WRSystems staff includes some of the country's best technical experts specializing in programming, maintaining and repairing sophisticated equipment such as:
  • Navigation equipment
  • Fire Control equipment
  • Radar Data Distribution Signal equipment
  • Shipboard Information Technology systems equipment

Our Field Service staff also provides:
  • Navigation Certifications (NAVCERTS)
  • Navigation equipment grooms (NAVGROOMS)
  • Field Change upgrade and installation (FC)
  • Shipbuilding Construction New installation and technical support (SCN)
  • Naval Operation Procedure redlines and upgrades (NOPs))
  • Systems installation, and systems operation test and verification. (SOVT)
  • Shipboard IT integration, installation, and checkout
  • Data transmission testing
  • On-site technical assistance
  • Formal and informal training
Personnel Certifications:
  • Certified Fiber Optic Installers (CFOI, Electronics Technicians Assn)
  • Certified Navigation Instructors (US Navy, SPAWAR, and OEM Certified)
  • Certified Master Training Specialist (US Navy Certified)
  • Certified Micro Mini Instructors (2M, US Navy Certified)
  • Microsoft™ Certified Systems Engineers (MCSE)
  • Federal Communication Commission (FCC license)
  • Certified CISCO switch and multiplexor support technicians.
  • Certified Shipyard Competent Persons (Virginia Ship Repair Association (VSRA)).

More Information

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