In almost any organization, attention to product and service quality represents the dominant route for building competitive advantage and performance excellence.
Without an effective quality management system in place, an organization may incur the unnecessary cost of nonconforming goods or services. In addition, accreditation to a recognized quality standard or process improvement model may be essential for specific customers and contracts, or for complying with legislation. Accreditation provides independent confirmation of a company’s ability to supply quality products.
Using quality management best practices, WR applies process and systems thinking to provide a customized plan to our clients as they develop and improve quality and business systems. We focus on measureable results that build responsiveness and momentum.
Our Quality Practice Team includes recognized and certified subject matter experts in ISO 9001, CMMI®, auditing, organizational excellence, Six Sigma, software quality engineering, training, software testing, appraisal, and website accessibility. WR quality experts have presented at international conferences, and authored papers in respected publications.
WR’s Quality Management services include: