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  • 15 October 2014
    WR Expands NAVCOM Service Capability Within the U.S

    WR Systems, the US based maritime technology firm has recently expanded its commercial maritime service network within the US. The opening of strategic service centres in Tampa (FL) and New Orleans (LA) complements the existing service hubs of Norfolk (VA) and Jacksonville (FL).

    WR devotes almost 100 technicians to the support of commercial, military and publicly owned vessel NAVCOM systems. The company is authorised to supply and service a wide range of leading marine electronics suppliers including Furuno, JRC, Raytheon, Cobham, Transas and Simrad along with numerous other quality NAVCOM suppliers.

    Andy Crawford, Operations Manager of WR’s Jacksonville Commercial Maritime centre explains how WR has expanded so quickly into this traditionally conservative market: ‘For many years there were only two or three major players in the US marine electronics market; these organisations serviced domestic and International customers using a similar formula. When I joined WR, I could see a difference in the culture and market approach. It isn’t all about maximising revenue and moving on to the next job; it’s about helping the customer to realise we want to be a partner, not a supplier. This approach engenders trust – especially since our team is highly trained, highly experienced and highly motivated.


    Crawford continues: “The ability to service several items on board is a major advantage. Our technicians are multi-skilled and certified by many leading suppliers–so we can carry out multiple repairs in addition to regulated annual surveys such as VDR or GMDSS. Our rates are highly competitive in this market space, and the added value of our high percentage of first time fixes has allowed our customers to see the WR difference.”

    Crawford manages WR’s Jacksonville facility, which also houses its NAVCOM manufacturing centre, where everything from stand-alone ECDIS systems to full bridge suites are constructed. Supplying to some the world’s largest shipping companies, the WR Jacksonville facility combines systems engineering, project management and on-site install/commissioning capability, allowing major turnkey projects to be undertaken.
    ENDS

    For more information, please contact Amy Morris, Business Communications Manager at +1-757-858-6000, ext. 255, amorris@wrsystems.com or find more information at
    www.wrsystems.com.

    W R Systems, Ltd
    2500 Almeda Avenue
    Suite 214
    Norfolk, VA 23513
    USA

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